ITS has worked with many of the major telecommunication firms in the US and internationally. Following is a brief description of some of the projects that ITS have successfully deployed:

Inventory Control System

This system is responsible for all plug-in ordering, tracking, and provisioning for a major telecommunication firm. Built on a multi-tier service provider design that combined:

  • Interface to mainframe system by designing an automated, screen scraping application based on HLLAPI
  • Interface to handheld scanners providing automated feedback between field engineers and main system
  • TAPI interface providing telephony support for all the complex features of the system
  • A communication layer between system components and vendors

 

Helpdesk Center

 

Commission and Reporting System

 

Bandwidth and Service Provisioning System